It’s a place that’s meant for you.Fiscal year is January-December. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. Intensity Proactively finds ways to improve the customer experience shows the confidence and courage to do what is right Īt JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families.Īs a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated.Īt every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Ownership Provides great customer service cooperates and builds positive, inclusive and respectful relationships takes accountability for own actions and outcomes Holds self accountable to a high standards to achieve results adapts quickly to changing situations with energy and a positive attitude Results Solves problems and makes smart decisions that drive sales, profit and customer service executes work effectively and efficiently Proactively find ways to improve the customer experience show the confidence and courage to do what’s right take action with energy and urgency Provide great customer service cooperate and build positive, inclusive and respectful relationships take accountability for your actions and outcomes Inspire strong performance in yourself and others. Solve problems and make smart decisions that drive sales, profit or customer service execute your work efficiently and effectively To achieve success at JCPenney, a Cashier will possess the following : Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance. Performance Standards Supports company shrink and safety initiatives. Participates in annual inventory processes Assists with recovery, put backs and fitting room maintenance as needed. General Operations Assists with Omnichannel efforts as needed. Utilizes Point of Sale on Mobile Warrior device to support line management. Proactively calls for assistance when additional help is needed in checkout. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Promotes Findmore and other programs intended to drive sales and enhance customer service.Ĭheckout Standards Completes checkout processes including returns and re-ticketing. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Partners where needed for additional support. Demonstrates WORTH behaviors consistently. This job offer is not available in your country.Īs a Cashier you are accountable for the customer service and sales experience including : maintaining checkout standards Īssisting with general operations such as Omnichannel, recovery and inventory and upholding performance standards relative to shrink / safety and meeting performance standards associated with the role.Ĭustomer Service & Sales Greets and assists customers while providing excellent customer service.
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